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Cancellation & Refund Policy
If you need to cancel, please contact Helen at 618-530-9614 or thejoyfulpalette2025@gmail.com at least 24 hours before the event for a full refund or credit toward a future paint party event.
Cancellations made less than 24 hours before the event or no-shows are non-refundable as materials and seating have already been prepared.
If you cannot attend, you may send a friend in your place or choose to pick up the prepared paint kit (canvas, paints, and brushes) instead. Pickup details will be arranged after the event.
If an event is cancelled by The Joyful Palette due to weather, illness, or venue conflicts, you will receive the choice of a full refund or credit toward another class. Notifications of cancellations will be sent via text message and e-mail so please make sure the contact information you provide is accurate and checked.